Overview
Effective Date: June 6, 2024
Shipping Destinations
We offer shipping within the United States. Please note that some products may have shipping restrictions due to legal or logistical reasons. If you have any questions regarding shipping availability, please contact our customer support team.
Order Processing Time
We strive to process and ship orders as quickly as possible. Most orders are processed within 3-5 business days after payment confirmation. However, processing times may vary depending on product availability, order volume, and other factors. We appreciate your patience and understanding.
Shipping Methods and Delivery Time
We partner with reputable shipping carriers to ensure reliable and timely delivery of your orders. The available shipping methods and estimated delivery times will be displayed during the checkout process. Please note that delivery times are estimates and may be subject to delays due to unforeseen circumstances, such as weather conditions or customs clearance.
Shipping Fees
Shipping fees are calculated based on the destination, package weight, and/or shipping method selected. The applicable shipping fees will be displayed during the checkout process. Please note that additional customs duties, taxes, or fees may apply depending on your location and local regulations. These additional charges are the responsibility of the recipient and may need to be paid upon delivery.
Order Tracking
Once your order is shipped, we will provide you with a tracking number and relevant tracking information via email. You can use this tracking number to monitor the progress of your shipment. Please note that it may take some time for the tracking information to be updated after the package is shipped.
Order Incomplete or Incorrect Addresses
It is the customer's responsibility to ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for any delays or failed deliveries caused by incomplete or incorrect addresses. Please review your shipping information carefully before placing your order.
International Shipping and Customs
For international shipments, please be aware that customs clearance procedures may be required. Customs regulations and fees vary by country, and it is the customer's responsibility to comply with any applicable requirements. We recommend checking with your local customs office for more information on import regulations and potential duties or taxes.
Damaged or Lost Packages
While we take utmost care in packaging and ensuring safe delivery of your orders, we understand that unfortunate incidents can occur during transit. If your package arrives damaged or is lost during shipment, please contact our customer support team immediately. We will work with you to resolve the issue and initiate any necessary claims with the shipping carrier.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team for assistance.