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Privacy Policy

Overview

Effective Date: June 6, 2024

We at HMECommerce value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website and purchasing products from us. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect various types of information, including:

  • Personal Information: Name, email address, phone number, shipping address, billing address, and payment details.
  • Medical Information: Prescription details, medical condition information, and other health-related data necessary for the provision of medical equipment.
  • Browsing Information: IP address, browser type, device information, operating system, and website usage data.
  • Cookies: We use cookies to enhance your browsing experience and track website usage.

Use of Information

We use the collected information for the following purposes:

  • Fulfillment of Orders: To process and deliver your orders, communicate order updates, and provide customer support.
  • Compliance with Regulations: To comply with applicable laws and regulations related to the sale and distribution of medical equipment.
  • Personalization: To personalize your shopping experience, remember your preferences, and recommend relevant products.
  • Marketing Communication: With your consent, to send you promotional emails, newsletters, and special offers.
  • Medical Consultation: If applicable, to assess and provide appropriate medical equipment based on the information you provide.
  • Analytics: To analyze website usage, improve our products and services, and optimize our website's performance.

Information Sharing

We may share your information with trusted third parties for the following purposes:

  • Service Providers: We engage third-party service providers to assist with order fulfillment, payment processing, shipping, and marketing activities.
  • Healthcare Professionals: If necessary for the provision of medical equipment, we may share your information with qualified healthcare professionals involved in your care.
  • Legal Compliance: We may disclose your information if required by law, government request, or to protect our rights, property, or safety.

Data Security

We employ industry-standard security measures to safeguard your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of third-party sites before providing any personal information on third-party websites.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have unintentionally collected information from a child, we will promptly delete it.

Updates to this Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this Privacy Policy regularly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us using the information found on our website.

By using our website and providing your information, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.